Nov 15, 2016Key opens new innovation, solutions center
Key Technology has opened its new customer visit center – The Innovation and Solutions Center – in Hasselt, Belgium. This facility enables processors to participate in equipment demonstrations, application tests and training, both in-person and remotely via a live video interface.
“Our new center of excellence in Belgium demonstrates our dedication to building strong partnerships with our European customers. It is a vital component of our strategy to increase our global presence and bring new, innovative solutions to our customers in this important region,” said Jack Ehren, president and CEO of Key Technology.
The 2500-square-meter facility accommodates multiple customers simultaneously for equipment demonstrations, application tests and training. It features several Key sorters including the all-new VERYX, Optyx, Cayman BioPrint, Python, VitiSort, DateSort and Veo as well as vibratory conveyors, Iso-Flo and Impulse. The sorters are equipped with three-way sorting, multi-sensor Pixel Fusion, Sort-to-Grade and more. The equipment will be configured to simulate continuous processes that imitate the food manufacturer’s production environment more effectively than testing in batch mode, giving customers a more accurate assessment of how the equipment will perform with their products in their plants, according to Key.
In addition to a demo lab, testing area and training rooms, the new Hasselt center includes equipment in an area reserved for Key’s research and development use. Offices will house personnel such as sales, applications engineering and service as well as marketing, finance and senior staff. The R&D lab and office move frees up space in Key’s production facility in Hasselt.